Job Posting: Email and Client Support Specialist
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Position: Email and Client Support Specialist
Location: Etobicoke
Employment Type: Full-Time
Urgently Hiring
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About the Role:
We are seeking a highly proficient Email and Client Support Specialist to join our dynamic team. In this role, you will be integral in managing day-to-day web-based tasks and ensuring timely completion of deadlines. The ideal candidate is a detail-oriented and organized individual who thrives in a fast-paced environment and is passionate about providing exceptional client support.
Key Responsibilities:
* Email Proficiency: Demonstrate excellent writing skills for crafting clear and effective emails.
* Client Interaction: Work directly with clients to answer queries, provide information packages, and resolve complaints.
* Process Guidance: Assist clients with detailed walkthroughs of our processes, ensuring they understand how to use our services effectively.
* Data Management: Accurately perform data entry tasks and update client information as needed.
* Team Collaboration: Work closely with the Marketing and Administrative teams to ensure cohesive client support and service delivery.
Requirements:
* Strong ability in writing and editing emails.
* Proven track record of meeting tight deadlines.
* Experience in handling web-based client interactions.
* Ability to conduct step-by-step process walkthroughs.
* Effective communication and interpersonal skills.
* Detail-oriented with a focus on accuracy in data entry.
Benefits:
* Competitive salary.
* Flexible working hours.
* Remote work opportunity.
* Dynamic and supportive team environment.
How to Apply:
Interested candidates are encouraged to submit their resume along with a cover letter detailing their relevant experience and why they are the best fit for this role.
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Join us in our mission to deliver outstanding client service and be a part of a growing and innovative team. Apply today!
